Managed IT · Reno, Nevada

Fully Managed IT Services for Reno Small Businesses.

Give your team one place to turn for day-to-day IT. We manage the computers, Wi-Fi, business email, and employee accounts your office relies on. We’ll agree on what’s covered, how to get help, and a monthly price before we start.

We’ll agree on covered users and devices, support hours, and one clear point of contact for requests.

What we manage

Plans define the covered users and devices, supported systems, and agreed business hours.

01

Help desk and remote support

Remote help during agreed business hours for software, printers, connectivity, and user issues on supported systems.

02

Managed computers

Device inventory, health checks, scheduled updates, and patching for enrolled computers.

03

Business email and user accounts

Microsoft 365 or Google Workspace sign-ins, mail setup, and account setup for new hires and departing employees.

04

Office Wi-Fi and networking

Support for agreed routers and access points, connectivity troubleshooting, and coordination with your internet or equipment vendors.

05

Security and backups

Multi-factor authentication and endpoint protection for covered systems, plus backup setup and checks where included in the plan.

Reno Techs started providing on-site IT support in Reno in 2008. Read about Reno Techs and our history.

How we get started

  1. 01

    Initial IT consultation

    Discuss how your office works, what is causing friction, and what kind of support would help.

  2. 02

    Review devices and accounts

    Look over the computers, user accounts, email setup, and recurring technology problems in scope.

  3. 03

    Agree on the plan and costs

    Confirm covered users and devices, supported systems, business hours, monthly fee, and any onboarding, on-site, or licensing costs.

  4. 04

    Onboard the agreed scope

    Set up the support process and enroll the approved users, accounts, and devices covered by the plan.

Managed IT pricing

Monthly plans by quote

Monthly pricing is based on the number of users and devices, supported systems, business hours, and services included in the agreed plan.

The plan specifies which remote support is included and the covered users and devices. Onboarding, software licenses, on-site work, and projects are agreed in the scope or quoted separately before work begins.

One-time option

One-time IT support

Remote support

$150

First hour

Scheduled remote troubleshooting for a focused support request.

On-site support in Reno

$225

First 90 minutes

The visit minimum covers troubleshooting time at your Reno business.

IT projects

From $600

Labor

Projects are scoped separately; equipment, software licenses, cabling, and larger jobs are quoted separately.

Additional remote or on-site time is $37.50 per 15 minutes, with approval before additional work.

Managed IT and one-time support questions

What does a managed IT plan cover?
Covered users, devices, supported systems, and business hours are agreed in the plan. Monthly pricing is quoted based on that scope.
Are onboarding and software licenses included?
The quote identifies onboarding, licensing, on-site work, and projects that are included or priced separately before the plan begins.
Can we request one-time IT support?
Yes. Remote and on-site appointments in Reno are available at the listed one-time rates. The visit minimum covers troubleshooting time, and additional work is discussed for approval.

Have a different technology need? Contact Reno Techs about your business operations.

Managed IT or one-time support

Get a Managed IT Quote

For a managed plan, share your team size, approximate device count, Reno business location, email platform if known, and what you want covered. For one-time help, describe the work and preferred timing.

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This request starts a conversation; it does not schedule service. Support is paid and scheduled after scope and timing are confirmed.